Operating hours are between 0830hrs to 1700hrs Monday through Friday. Pick ups and drop offs during the weekend will be by appointment. One of our staff will meet you at the depot at your designated pick up or drop off time.

When making bookings, booking times must be within hours of operation. If you wish to pick up or drop off outside of these hours it’s often OK but please contact us first before making a booking. Minimum Hire period is 2 days.

• Collision Damage Waiver – From $15 per day for lower bond rate
• FREE Side Luggage for Standard Cases.
• FREE Unlimited Kilometers on rentals 4 Days & over*
• Navigation TomTom Rider 400/450 GPS available NZ$10 per day (maximum NZ$120 per rental).
• Bring your own GPS complete with wiring & mounts - fitting charge NZ$50 plus any hardware we need to provide.
• Top-boxes available @ $5 per day ($80 Maximum).
• Tank-bags available @ $10 per day (NZ$80 Maximum).
• Lowering links can be fitted to the rear suspension of Tiger 900, CB500X NZ$80 fitting fee.
• Low Seats available for CB500X & F850GS NZ$80 per hire.
• Puncture repair and tyre inflation kits supplied for NZ$20 per hire.

*Short Term Rentals 2 & 3 days have Free 350 kilometers per day included (Note: if you travel over the generous 350 per day allowance, additional KM will be charged at 39c per KM on bikes up to 750cc, on large bikes 790cc and over 59c/km

• Rider minimum age is 21 years old and must hold valid motorcycle license & can only hire bikes up to 650cc
• Hire Motorcycles 700cc and over have a minimum rider age of 25.
• Long Term Hires - Hires over 22 days rates are by negotiation, please ask for options
• We have depots in Auckland and Christchurch, one-way hires are Okay. One way hires Auckland -Christchurch, or Christchurch – Auckland will incur a $799 surcharge.

All our rental motorcycles are maintained by fully qualified motorcycle technicians, and are New Zealand Government Transport certified as rental vehicles.

During the hire period NZBIKE.COM is not obliged to replace an accident damaged motorcycle, but we will do our best to get you back on the road as soon as possible. If you damage a motorcycle you must report this to NZBIKE.COM immediately.

During the hire period the hirer is responsible for taking care of the motorcycle including basic maintenance, including correct tyre pressures, Oil levels, and - on hires over 22 days - Oil and filter replacement (if necessary) is paid by us.  Proof of purchase must be provided on return of the motorcycle for re-imbursement.

Most overseas licenses are valid for use in New Zealand; the same restrictions apply as the country of origin. Riders must be 25 years of age or over for all our motorcycles over 700cc and have reasonable riding experience. Licenses must have a motorcycle endorsement. If your license is not in English, an international driving permit will be required. 

The customer or the customer's travel agent is responsible for all paperwork requiring entry to New Zealand. Requirements due to COVID-19 change frequently so please check the latest requirements.

• 20% deposit required to confirm a RENTAL booking. Deposit 50% refundable if cancelled prior to 31 days of hire commencing. Rentals should be fully paid 30 days prior to departure.

• 20% deposit required to reserve a TOUR or Group Booking. Deposit is 50% refundable if cancelled prior to 61 days of tour or hire commencing.

• Tours or Group Booking should be fully paid 60 days prior to departure, full tour fee is 50% refundable between 60 to 31 days from departure of tour or hire commencing.

• All Rentals, Tours or Group Booking if cancelled within 30 days of departure are non-refundable and full payment is due.

  Note: Group Booking is 4 or more bikes.

A bond equal to the insurance excess amount is required from the hirer at the time the motorcycle is picked up. This bond is to be secured with a credit card pre-authorization and is cancelled when the motorcycle is returned undamaged to NZBIKE.COM Depot. Any damage to the motorcycle, up to the insurance excess will be deducted from the security bond (or CDW amount if applicable).

• Note: Credit Card is needed on hire pickup, Bonds are not charged but a pre-authorization of the bond amount is confirmed. Your credit card must have sufficient clear funds equal to the bond amount.

Full comprehensive motorcycle insurance is included in the rental rates. This includes the motorcycle, accessories, fire, theft and third party. The insurance excess (deductible) varies per model.

The schedule of Insurance Deposits:

The standard Insurance Excess on all Motorcycles is NZ$4500

Stage 1 Collision Damage Waiver (CDW 1) reduces the Insurance Excess to $2900 cost is $15 per day

Stage 2 Collision Damage Waiver (CDW 2) reduces the Insurance Excess to $950 cost is $30 per day

Stage 3 Collision Damage Waiver (CDW 3) reduces the Insurance Excess to $0 cost is $45 per day

Note: Stage 3 Collision Damage Waiver is only available on hires 7 days or more

NZBIKE.COM will pay for all road tolls on any of it’s rental bikes anywhere in New Zealand.

NZBIKE.COM does not assume responsibility for bodily injury, nor for any damage or loss to personal effects. However while in New Zealand, you are covered by ACC (accident compensation corporation), which may cover all or 80% of medical expenses for any vehicle or personal accident you may suffer. We recommend that you carry comprehensive travel insurance for your entire stay in NZ.

NZBIKE.COM will not be responsible or liable for speeding, parking tickets, weather, acts of god, or any other circumstances beyond it's control. Nor shall NZBIKE.COM be responsible or liable for delay, loss, damage or injury to person or property and/or  illness incurred during their stay in connection with or relating to the supply or omission of air, sea, land transportation services, or of accommodation, meals, facilities, entertainment or other services provided by NZBIKE.COM.

NZBIKE.COM will charge a $75 administration fee on any speeding or parking tickets that remain unpaid once the rental is concluded.